What protected patient health information (PHI) may be viewed using PROService?

Beckman Coulter particle counting calibration services

During all operations other than remote desktop sessions, the Remote Application Processor (RAP) box transmits ONLY system performance data pertinent to mechanical and analytical function to PROService for immediate review by Beckman Coulter service and support experts.

To rapidly identify assay issues, the sample ID field is transmitted with some instrument error messages and masked in the PROService service dashboard. We recommend you exclude patient names or other medical information in the sample ID field. Beckman Coulter service and support staff stay current with annual training requirements on HIPAA regulations governing the handling of PHI.

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NOT ALL PRODUCTS ARE AVAILABLE IN ALL COUNTRIES. PRODUCT AVAILABILITY AND REGULATORY STATUS DEPENDS ON COUNTRY REGISTRATION PER APPLICABLE REGULATIONS The listed regulatory status for products correspond to one of the below: IVD: In Vitro Diagnostic Products. These products are labeled "For In Vitro Diagnostic Use." ASR: Analyte Specific Reagents. These reagents are labeled "Analyte Specific Reagent. Analytical and performance characteristics are not established." CE-IVD, CE: Products intended for in vitro diagnostic use and conforming to the In Vitro Diagnostic Regulation (IVDR) (EU) 2017/746. (Note: Devices may be CE marked to other directives.) RUO: Research Use Only. These products are labeled "For Research Use Only. Not for use in diagnostic procedures." LUO: Laboratory Use Only. These products are labeled "For Laboratory Use Only." No Regulatory Status: Non-Medical Device or non-regulated articles. Not for use in diagnostic or therapeutic procedures.