| Will there be any delay in the laboratory receiving products if it does not upgrade to the current bar code-reading system? | Will there be any delay in the laboratory receiving products if it does not upgrade to the current bar code-reading system? |
| What additional information is in the 2D GS1 Data Matrix bar code? | What additional information is in the 2D GS1 Data Matrix bar code? |
| What is the number to request Safety Data Sheets (SDS)? | What is the number to request Safety Data Sheets (SDS)? |
| What happens if we need to make changes to our product specifications? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | What happens if we need to make changes to our product specifications? |
| Can I use Contract Manufacturing Services if Beckman Coulter Life Sciences doesn’t offer the antibodies I need? | Can I use Contract Manufacturing Services if Beckman Coulter Life Sciences doesn’t offer the antibodies I need? |
| What direction should contract cleaners be given? | What direction should contract cleaners be given? |
| Can we establish a delivery schedule that meets the needs of our operation? | Can we establish a delivery schedule that meets the needs of our operation? |
| Can you assist us with titrations? | Can you assist us with titrations? |
| What is the Mission and Vision of Beckman Coulter Life Sciences? | What is the Mission and Vision of Beckman Coulter Life Sciences? |
| What is the ONE Study and what does it relate to? {2e7d1db1-149a-4695-9368-6ae98ea1e08d}|{ab5f08b0-0932-4eb1-b172-aa39097b8373}|{4601f308-37f1-4d8e-8f34-1dd11533a746}|{c7ceb34c-97e2-4dac-9b90-c9210b0e9abc}|{915add76-571f-4d77-89d8-7bcd94c23c11}|{a7510708-5054-4111-8386-b0f9cfb1fdf2} | What is the ONE Study and what does it relate to? |
| How long does it usually take to get a custom order? | How long does it usually take to get a custom order? |
| Can my custom product be labeled as CE/ASR? | Can my custom product be labeled as CE/ASR? |
| What is risk-based sample site selection? | What is risk-based sample site selection? |
| Has sampling changed for mega-size cleanrooms? | Has sampling changed for mega-size cleanrooms? |
| How does Contract Management Services help our lab? | How does Contract Management Services help our lab? |
| Can any lab use contract manufacturing service? | Can any lab use contract manufacturing service? |
| Does Beckman Coulter provide bar code-reading systems or subsidize customers in purchasing them? | Does Beckman Coulter provide bar code-reading systems or subsidize customers in purchasing them? |
| Does Beckman Coulter have any recommendations for bar code-reading systems? | Does Beckman Coulter have any recommendations for bar code-reading systems? |
| If a facility does not use a bar code-reading system, is there any action the laboratory needs to take? | If a facility does not use a bar code-reading system, is there any action the laboratory needs to take? |
| Why should I register my Beckman Coulter instrument? | Why should I register my Beckman Coulter instrument? |
| What is a System ID? | What is a System ID? |
| Will my System ID match the instrument displayed? | Will my System ID match the instrument displayed? |
| What should I do if my System ID number generated the wrong instrument? | What should I do if my System ID number generated the wrong instrument? |
| How do I find my System ID number? | How do I find my System ID number? |
| Does Beckman Coulter offer technical support and assistance via phone? | Does Beckman Coulter offer technical support and assistance via phone? |
| Is there an additional charge if there are no service engineers in my area? | Is there an additional charge if there are no service engineers in my area? |
| What kind of training do Beckman Coulter field engineers receive? | What kind of training do Beckman Coulter field engineers receive? |
| How can Beckman Coulter help my company with their upcoming CAP/FDA audit? | How can Beckman Coulter help my company with their upcoming CAP/FDA audit? |
| Can I negotiate a discount on my labor rate? | Can I negotiate a discount on my labor rate? |
| Who installs new accessories/upgrades for my instrument? | Who installs new accessories/upgrades for my instrument? |
| Will Beckman Coulter offer service on research instruments located in a biohazard area? | Will Beckman Coulter offer service on research instruments located in a biohazard area? |
| Can I get my preventative maintenance (P.M.) done early? | Can I get my preventative maintenance (P.M.) done early? |
| How do I know which engineer will respond to my call? | How do I know which engineer will respond to my call? |
| Will my service engineer be able to repair all Beckman Coulter products? | Will my service engineer be able to repair all Beckman Coulter products? |
| Why can’t I call my service engineer directly? | Why can’t I call my service engineer directly? |
| How do I escalate a problem if I'm not pleased with my service. | How do I escalate a problem if I'm not pleased with my service. |
| While my service representative is on-site, can I get preventative maintenance for my instrument(s) done? | While my service representative is on-site, can I get preventative maintenance for my instrument(s) done? |
| Does Beckman Coulter offer service agreements on instruments purchased from third parties? | Does Beckman Coulter offer service agreements on instruments purchased from third parties? |
| How can I upgrade my contract in the middle of the term? | How can I upgrade my contract in the middle of the term? |
| Why should I choose a Beckman Coulter service agreement? | Why should I choose a Beckman Coulter service agreement? |
| How do I get more information about service agreement pricing? | How do I get more information about service agreement pricing? |
| Can I get preventative maintenance (PM) coverage for additional high-use instruments? | Can I get preventative maintenance (PM) coverage for additional high-use instruments? |
| Does Beckman Coulter support instruments that are out of production? {51b62603-a7b9-4103-906c-1f4ea33a9498} | Does Beckman Coulter support instruments that are out of production? |
| What services are covered under Beckman Coulter's warranty and/or Service Agreements? {51b62603-a7b9-4103-906c-1f4ea33a9498} | What services are covered under Beckman Coulter's warranty and/or Service Agreements? |
| If my laboratory upgrades our bar code-scanning system, can we still read linear bar codes? | If my laboratory upgrades our bar code-scanning system, can we still read linear bar codes? |
Where can I get more information about the new bar code change? | Where can I get more information about the new bar code change? |
| What is the timeline for the change to the impacted products? When will customers need to have the capability to read the new bar codes? | What is the timeline for the change to the impacted products? When will customers need to have the capability to read the new bar codes? |
| What type of reader will be required to read the new bar code? | What type of reader will be required to read the new bar code? |
| Will this bar code change affect reagent bar codes used when operating Beckman Coulter instruments? | Will this bar code change affect reagent bar codes used when operating Beckman Coulter instruments? |
| What drove the adoption of the new bar code standard? | What drove the adoption of the new bar code standard? |
| Is there a plan to change the reagent bar codes in the near future? | Is there a plan to change the reagent bar codes in the near future? |
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